Frequently Asked Questions

👕 About our store and products

What does “Take Heart” mean, and what’s the mission behind your brand?

Take Heart comes from Psalms 34:2: "I will boast only in the Lord; let all who are helpless take heart." Our mission is to create clothing that speaks life, shares truth, and points people to Jesus.

We believe your clothes can be a conversation starter, a way to wear your faith with purpose, with beauty, and with boldness. Every piece is designed to encourage both the one who wears it and the one who reads it.

Are your products true to size?

Yes! Our shirts and hoodies are true to size. If you prefer a looser fit, we recommend sizing up. Please, refer to our sizing chart on product page for more specific information.

Are your designs original?

All our designs are original and created with intention. Our goal is to bless those who read them, like an open Bible you can wear. We believe your clothes can preach louder than you think. Every piece is designed to gently share the gospel with style, purpose, and love.

🚚 Shipping & Delivery

Where do you ship from?

We ship all orders from Maryland, USA.

How long does it take to receive my order?

Orders typically ship within 1–3 business days after they’re placed (unless otherwise stated).

Will I receive tracking information?

Yes! Once your order has shipped, we’ll send you a tracking number so you can follow its journey.

Do you offer free shipping?

Yes. We offer free shipping on all U.S. orders over $65. Occasionally, during sales or special promotions, the minimum amount for free shipping might change. Any changes will be clearly noted at the top of our website or on the checkout page during those times. Keep an eye out! It’s a great opportunity to grab your favorites with extra savings!

🔄 Returns & Exchanges

What’s your return policy?

We offer a 30-day return policy. You have 30 days after receiving your item to request a return. To be eligible, items must be in their original condition: unworn, unwashed, and with no signs of use.

You can read the full policy here.

How do I start a return or exchange?

Simply email us at contact@takeheart.shop and we’ll take care of you.

Can I edit or cancel my order after placing it?

If you need to make a change or cancel, reach out to us as soon as possible at contact@takeheart.shop.

📩 Customer Service

How can I contact you?

We’re happy to help! Email us anytime at contact@takeheart.shop.

How do I start a return or exchange?

Simply email us at contact@takeheart.shop and we’ll take care of you.

Can I edit or cancel my order after placing it?

If you need to make a change or cancel, reach out to us as soon as possible at contact@takeheart.shop.